1. Order Processing/Handing Time
Once your order is placed, our dedicated team will process it promptly. Order processing typically takes 3-4 business days (Mon-Fri), excluding weekends and holidays. We appreciate your patience and understanding.
2. Transit Time
The estimated transit time for your package is 3-9 business days (Mon-Fri). This means that it should take between five to seven working days for your package to be delivered to its destination. Please keep in mind that this timeframe applies to business days only, excluding weekends and public holidays. We strive to ensure timely delivery and will make every effort to have your package arrive within this specified timeframe.
3. Order Cutoff Time
The order cutoff time is 5:00 PM GMT-05:00 Eastern Standard Time (Toronto). This means that any orders placed before 5:00 PM (EST) will be processed on the same day, while orders placed after this cutoff time will be processed on the following business day. We kindly request our customers ensure that their orders are submitted before the specified cutoff time to avoid any delays in processing and to ensure prompt delivery.
4. Shipping Costs and Country
We offer Free Shipping available on all orders within Canada & USA. Canada & USA is our Shipping Country.
5. Shipping Method
We offer standard shipping via Purolator, DHL, UPS CA, or FedEx, depending on the weight and destination of your order.
